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UNION HOME LOAN PRIVACY POLICY

Privacy Policy

 

GENERAL PRIVACY POLICY

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Union Home Loan respects the privacy of every individual. Your information is obtained for internal purposes only (as they relate to the underwriting of loans and marketing of such loans to investors) and will not be sold or shared with any unaffiliated third party other than as set forth in this Privacy Promise.

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Union Home Loan collects personal information from you (e.g. your name, postal address, e-mail address, credit score, property information, and other data) when you provide personal data through various places on our web site - such as our surveys.

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We may provide some of this information to our fulfillment partners for purposes of providing you with information you request, with one of our agents or related third parties to follow up with you in connection with materials you request and as a part of our mailings and solicitations to prospective customers. The information you provide will also be utilized for market research purposes, for loan underwriting, or for marketing to potential investors of each loan. This may involve reproduction, publication, broadcast and posting of such materials and information to our affiliate companies and independent sales representatives.

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In addition, we use your IP address to help diagnose problems with our server, to administer our web site, and to communicate with you after you have sent us e-mails. If you send us e-mails, from time to time we may use information about your preferences and interests to send updates to you about Union Home Loan services, listing special offers, or information about our affiliate companies that may be of interest to you.

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Union Home Loan also may disclose or exchange with others information you have provided to us if we believe that the law requires us to do so or if it is necessary to protect the rights or property of Union Home Loan, our affiliate companies, our staff or our users.

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Union Home Loan will use reasonable precautions to keep the information disclosed to us secure and to disclose such information only to third parties we believe to be responsible. However, we are not responsible for any breach of security or for any actions of any third parties that may receive the information. Access to your personal information is limited to people who need it to do their job. For example, if we need to mail something to you, we must share your name and address with a direct mail company. We limit such third parties in their access and use of your personal information.

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Our site includes links to other web sites. Those sites may have different privacy policies. If you click on to another web site, you may want to check the privacy policy of that site, which will usually (but not always) be posted on the web site. Union Home Loan is not responsible for the privacy policies of other sites.

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The Union Home Loan company website is directed to adults and is not directed to children under the age of 18. Union Home Loan complies with the Children's Online Privacy Protection Act and does not permit registration by and will not knowingly collect personally identifiable information from anyone under 13.

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We need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number or email address. You may correct your personal information or select the option not to receive future Union Home Loan Company contacts (i.e. mailings, calls, etc.) by emailing us at the address below. In the event you elect not to receive any future contacts from Union Home Loan, we will endeavor to remove your name from all of our contact lists; however, we can only promise to endeavor to remove you from any lists we control. We shall have no liability under this Promise for our failure to accomplish this objective. If you have questions or do not wish to receive future Union Home Loan contacts, you should e-mail customercare@realestateone.com.

To stop receiving text messages, simply reply "STOP" to any text message received.

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EQUAL HOUSING OPPORTUNITY

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“We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.”

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SMS PRIVACY POLICY

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Overview of SMS Program

Our SMS program provides updates, notifications, and promotional messages related to our services. By subscribing to our SMS program, you consent to receive SMS messages at the phone number provided. Message frequency may vary based on your interaction with our service.

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Types of Personal Information We Collect

  • Name

  • Phone number

  • Email address (if applicable)

  • Other contact information (if applicable)

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Methods of Data Collection

  • Online Forms: Information is collected when you submit a form on our website to subscribe to our SMS program.

  • Physical Forms: Information is collected when you fill out and submit a physical form at one of our locations or events.

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How We Use Your Personal Data

  • Send you SMS messages related to updates, notifications, and promotional offers.

  • Communicate policy updates and other service-related information.

  • Prospect for new policies and clients, where applicable.

  • Improve our services and tailor our communications to better meet your needs.

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Storage, Maintenance, and Protection of Personal Information

We store and maintain your personal information in secure databases protected by industry-standard security measures. We take appropriate steps to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

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Sharing Personal Data with Third Parties

We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. Additionally, all the categories of personal data mentioned above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

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However, we may share your data with trusted service providers who assist us in operating our SMS program, provided they agree to keep your data confidential and use it solely for the purpose of providing services on our behalf.

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Managing Your Personal Information

You have the right to access, correct, verify, or remove your personal information at any time. To manage your information, please contact us.

  • Opt-Out Option: If you wish to opt-out of receiving SMS messages, you may do so at any time by replying "STOP" to any of our messages or by contacting us directly. Opting out will not affect your other interactions with our services.

 

Contact Us

Union Home Loan, Inc.

23586 Calabasas Road, Suite 203

(818) 223-0000

loans@unionhomeloan.com

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